Claims Administrator – Overland Park, KS

April 29, 2024

Job ID: 2012202

Job Title: Claims Administrator

Location: Overland Park, KS

Employment Type: Full-Time (Hybrid)

This position will provide timely support to aviation insurance claims professionals handling a high volume of insurance
claims, often interfacing with insureds, claimants, and vendors in order to request, obtain, and properly archive and route
materials necessary for the efficient processing of claims. Further duties and responsibilities are listed below:

• Assist in managing assigned claims files along with analyzing and responding to incoming claims documentation
• Assist in setting up and investigating minor routine claims
• Assist in contacting customers and follow up with any outstanding information
• Retrieve and enter data to create new claim files
• Collect, organize, and file claim materials (photos, incident reports, pilot and aircraft records, policy documents, aircraft ownership documents, estimates, and invoices, reports, etc.)
• Enter financial reserve changes and payments for review and approval
• Prepare and distribute reports and correspondences
• Assist with aircraft salvage disposition
• Provide claim status updates to brokers and underwriting staff



• A high school diploma or equivalent is required
• An Associate’s Degree or higher is preferred



• 2-5 years in an administrative / supporting position
• Proficiency in Microsoft Office programs, particularly Outlook, Word, Excel, and Teams
• Ability to learn to operate within proprietary claim processing software programs
• Excellent written and verbal customer service skills, interacting with valued clients and vendors as a face of the Company
• Electronic filing and/or organization of materials for electronic claim files
• Ability to work independently, receive instructions from Claims and Underwriting professionals and collaborate with other Claims Support Assistants in other geographic locations.


• Property & Casualty Insurance industry experience in either Claims, Underwriting, broker/agent, customer service or support roles
• Previous experience in an administrative role or corporate environment
• Aviation Experience (UAS, etc.)

Please send your resume to with the subject line of XWEB-2012202.