Claims Representative – Overland Park, KS

February 8, 2024

Job ID: 2012199

Job Title: Claims Representative

Location: Overland Park, KS

Employment Type: Full-Time (Hybrid)

This position is responsible for the performance and supervision of first and third-party claims handling in a manner consistent with Company policies and procedures.  Further duties and responsibilities are listed below:

  • Implement the directives and objectives of Claims Management
  • Adjust claims and conduct negotiations on behalf of the Company within a specified range of authority.
  • Remain informed of all assigned claims through periodic review and diary control
  • Maintain current knowledge of technical and legal developments
  • Evaluate subrogation potential on claims assigned for handling and make recommendations to Claims Management concerning pursuit of subrogated recoveries
  • Assist in the underwriting and production efforts undertaken in coordination with underwriting managers
  • Manage claims and perform the administrative, recordkeeping and appraisal functions required by the Company



  • Bachelor’s degree required
  • FAA pilot certificate or FAA A&P mechanic certificate strongly desirable
  • Insurance adjuster license(s) strongly desirable



  • Demonstrated leadership ability and ability to collaborate with team members and across the Company
  • Familiarity and experience with Microsoft Office computer applications
  • Aptitude for learning proprietary computer systems
  • Aptitude for handling the consumer products line of business (private pleasure and business aircraft; UAS; personal non-owned; seaplanes; and small airports)
  • Excellent oral and written communication skills
  • 25% domestic travel required


  • Five years of aviation insurance claims handling experience or equivalent
  • Technical aviation industry experience as a pilot, mechanic or in another technical role highly desirable
  • Claims or underwriting experience strongly desired

Please send your resume to with the subject line of XWEB-2012199.