Policy Specialist – Overland Park, KS

This position is responsible for issuing policy documents (policy, endorsements, certificates, invoices) per underwriter instructions using Global Aerospace’s policy issuance system and other applications outside of the policy issuance system such as Microsoft Word and Nitro PDF and copying/filing documents.  Further duties and responsibilities are listed below:


  • Interpret underwriter instructions to issue policy documents
  • Update data in Global Aerospace system to issue policy documents including manuscript documents and amended wordings
  • Issue documents in priority of urgency and Global Aerospace standards and be able to adjust priorities
  • Copy and prepare policy documents for filing
  • Utilize telephone and Microsoft Outlook to communicate questions / answers and transmit policy documents to underwriters and brokers
  • Calculate endorsement premiums for manual policies using underwriter’s instructions



  • Minimum of an Associate’s Degree

Skills / Experience:


  • A minimum of 2 years of administrative experience or in a similar position
  • Proficient in Microsoft Word, Outlook, PDF software, web browsers
  • Ability to interpret instructions and ask questions to achieve resolution of queries and discrepancies
  • Must possess excellent proofreading skills
  • Must demonstrate effective listening, customer service, interpersonal and written/verbal communication skills
  • Must demonstrate strong time management, organizational, multitasking, and problem-solving skills
  • Ability to work in a high-volume work environment with changing priorities and ability to calmly handle multiple re-issuance of documents due to changes in situations


  • Prior experience in insurance or financial industry

Please send your resume to ushumanresources@global-aero.com with the subject line of XWEB-2012186.